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Area MEAL Manager – Hargeisa 27 views

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Job Description


Area MEAL Manager – Hargeisa Somaliland

Background on ACTED

ACTED is a French humanitarian NGO, founded in 1993, which supports vulnerable populations, affected by humanitarian crises worldwide. ACTED provides continued support to vulnerable communities by ensuring the sustainability of post-crisis interventions and engaging long-term challenges facing our target populations, in order to break the poverty cycle, foster development and reduce vulnerability to disasters. ACTED interventions seek to cover the multiple aspects of humanitarian and development crises through a multidisciplinary approach which is both global and local, and adapted to each context. Their 3,300 staff are committed in to responding to emergencies worldwide, to supporting recovery and rehabilitation, towards sustainable development.

ACTED has been operational in Somaliland since 2009, actively delivering life-saving assistance coupled with resilience and recovery programming to communities. Programmatic interventions to date have been implemented in several sectors, including food security and livelihoods, WASH, shelter and non-food items, and camp coordination and camp management (CCCM). ACTED is further one of the major cash actors operating in Somaliland, actively providing critical relief for vulnerable households by the provision of cash transfers, both as a response to food insecurities and multi-sectoral needs.

ACTED is looking for professionally confident, self-motivated, experienced and committed team player to fill the Area MEAL Manager based in Hargeisa with occasional travels to the field on a fixed contract basis.

Position profile

The Area MEAL Manager is responsible for the development and the implementation of appropriate and viable appraisal, monitoring and evaluation systems that are in line with the ACTED’s global MEAL procedures, and contributing to ensuring that ACTED’s projects and programs perform as planned at Area level.


  1. Implement solid MEAL systems and mechanisms that are in line with global MEAL procedures and deliver effective research/outputs in a way to inform timely decision making and the adoption of sound corrective measures.
  2. Ensure lessons learnt and best practices are discoursed and documented.
  3. Contribute to the effective functioning of beneficiary complaints and response mechanism and  enhance  the  trust  and  confidence  of  beneficiaries,  identify  areas  of  our work  which  need  to  be  improved  and  ensure  that  ACTED  learns  from  the  feedback  provided  through this  process.

Ensure the operations and delivery of MEAL functions through effective management of MEAL team members.

Duties and Responsibilities

Duties and Responsibilities

 Appraisal, Monitoring and Evaluation Systems

    • Technical and Systems Development
  1. Contribute to the development and updating of the country MEAL strategy, the consolidated MEAL work plan and MEAL frameworks for all ongoing projects;
  2. Ensure that MEAL findings are reflected and their recommendations are incorporated in future concept notes, proposals and implementation plans;
  3. Implement the MEAL policies and procedures as described in the ACTED MEAL standard guidelines and make sure that the tools are followed as applicable;
  4. Contribute to an effective roll-out of M&E collection and reporting systems to all staff and partners through training, site visits, manuals, and other technical support as needed.
    • MEAL Implementation and Management
  5. Develop the ToRs and mission plans and carry out monitoring and evaluations activities (baselines, mid-terms, endlines) as reflected in the ToR and mission plan;
  6. Develop and oversee the implementation of appropriate data collection and analysis instruments, methodologies (e.g. survey questionnaires, focus group discussions, key-informant interviews) and data/information dissemination/utilization plans;
  7. Closely supervise data collection activities and ensure that data collection teams are organized and resourced as needed, and that they deliver as per field mission plans and according to data quality standards;
  8. Maintain electronic and/or paper-based MIS systems for tracking and reporting all quantitative data and information including reporting on ACTED’s 16 global strategic program indicators;
  9. Analyze MEAL data and produce reports, factsheets with useful statistical analysis and presentation (charts, tables, histograms, box plots) as necessary in a timely manner;
  10. Measure and report on qualitative and quantitative input, process, output, outcome, impact, objective, and goal-level performance indicators for all projects;
  11. Contribute to donor proposals and fundraising efforts (particularly logical framework designs, formulation of SMART indicators and MEAL budgets) and reports;
  12. Provide MEAL related capacity building and awareness to implementing partners and other institutions supported by ACTED as appropriate;
  13. Represent ACTED in different forums on MEAL related issues at area level when required.


  1. Contribute to proactive dissemination and use of knowledge gained through MEAL activities;
  2. Contribute to organizing and facilitating learning events in order to capture best practices and lessons learnt when a project closes or as required;
  3. Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influence the strategic development of future projects and activities;
  4. Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.
  1. Beneficiary Complaints and Response Mechanism
    • Contribution to the Beneficiary CRM
  2. Support to the implementation of the beneficiary Complaints and Response Mechanism (CRM) for the country mission in line with ACTED standard beneficiary CRM procedures;
  3. Support to the proper management of the project CRM central database;
  4. Contribute to building capacity and understanding among ACTED staff, partners and contractors on beneficiary accountability and CRM.
  1. MEAL Team Management
  2. Ensure that staff under the direct responsibility understand and are able to perform their roles and responsibilities;
  3. Manage Senior MEAL Officer, MEAL officers, Assistants, Monitors and Enumerators delineating their responsibilities and follow-up the work plans and day-to-day activities;
  4. Ensure a positive working environment and good team dynamics;
  5. Manage interpersonal conflicts among team members;
  6. Undertake regular appraisals of relevant staff;
  7. Identify the MEAL training needs of team members and discuss plans with the Country MEAL Manager for both internal and external trainings;
  8. Coach, train, and mentor Senior MEAL Officer, MEAL Officer, Assistants, Monitors and Enumerators with the aim of strengthening their technical capacity, exchanging knowledge within the MEAL team;


  1. Other
  2. Provide regular and timely updates on progress and challenges to the line manager and other team members;
  3. Participate in MEAL-related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of MEAL;
  4. Perform any other related activities as assigned by the line manager.

Key Performance Indicators

  • Number of assessments and evaluations conducted over the past 6 months
  • Number of monitoring missions conducted over the past 6 months
  • Number of monitoring cycles closed with a way forward discussion conducted with the project and coordination teams within the timeline given in ACTED’s MEAL guidelines and over the past 6 months
  • Mechanism in place and functional to provide data on project indicators to PDD in a timely manner
  • Mechanism in place and functional that allows at least the reporting on ACTED’s 16 global standard indicators
  • % of projects with close out meeting held for the projects closed during past 6 months
  • Lessons learnt and best practices recorded in the Country Lessons Learnt and Best Practices document according to ACTED’s standard learning procedures and updated in regular and timely manner
  • Number of learning events to capture best practices and lessons learnt organized/facilitated within the last 6 months
  • Beneficiary CRM implemented in the mission as per ACTED standards
  • % of team members provided with internal/external training during the past 1 year


Skills and Qualifications

  1. Bachelor’s Degree in statistics, social sciences or closely related to the field.
  2. At least 5 years of work experience in a similar field; former experience with humanitarian organizations in Somalia is an asset.
  3. Proficient understanding of MEAL, including the ability to work effectively with tight timelines, high quality standards, and demanding, potentially overlapping priorities.
  4. Experience of social research methods to conduct monitoring and evaluation for humanitarian and development initiatives/interventions.
  5. Experience managing huge teams and leading complex multiple field operations.
  6. Excellent analytical skills in order to interpret qualitative and quantitative data and discern useful recommendations for programme implementation and development.
  7. Proficiency in mobile data collection (design, deployment and monitoring) is highly desired.
  8. Statistical analysis and IT skills, including use of SPSS/R/Stata and Excel for data analysis is an added advantage.
  9. Good English communications skills (both oral and written).
  10. Strong team player of high integrity, pleasant personality, ability to work under least supervision and meet strict deadlines.
  11. High level of integrity, transparency and honesty.

Knowledge of the local context and language is preferred

How to apply

the cover letter being on the first page and the CV starting on the second page, detailing three work related referees and contacts to and received on or before 5.00PM on 2 April 2023 with the subject line “AREA MEAL MANAGER- Hargeisa Somaliland

Please note:

  • Only shortlisted candidates will be contacted.
  • Please do not attach any other documents while sending your applications, if required they will be requested at a later stage.

Please note that only the shortlisted candidates will be contacted.

ACTED will at no stage of recruitment process request candidate to make payments of any kind. Further, ACTED has not retained any agent in connection with recruitments.

ACTED is committed to protecting beneficiaries within our programmes from exploitation and abuse and any kind of misconduct. ACTED has specific policies, including PSEA and Child Protection, which outlines the expected behavior and the responsibility of all staff, beneficiaries, consultants and other stakeholders and has zero tolerance towards misconducts. Any candidate offered a job with ACTED will be expected to sign ACTED’s organizational Policies and Code of Conduct as an annex to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

ACTED is an Equal Opportunity Employer.

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