About DRC:
The DRC Somalia Programme is the largest programmes in East Africa region and has been providing relief and development services since 1997. DRC is among the INGOs with the largest presence in Somalia, with country-wide programmes implemented through six main sub offices in Somaliland, Puntland, Hiran Region, Gedo Region, Bay Region and Banadir Region. Using a human rights framework, the DRC Somalia operations focuses mainly on people who are affected by displacement, including refugees, internally displaced, and migrant.
About the job.
The CCCM/ Site Management Officer is responsible for district level coordination, IDP hosting site management, local stakeholder capacity building, information management, and assisting other DRC field teams with project implementation. This is a field-based position and may require spending extended periods of time in the field.
Duties and Responsibilities
The role of the post holder will predominantly fall into the following key responsibility, but not limited to.
Under the Suppervision of CCCM Manager, the CCCM Officer will:
- Establish and train representative and inclusive community-based site management committees at sites
- Support site planning in order to ensure that IDP site residents are able to live in dignified conditions
- Monitor sites to identify needs, new arrivals, gaps in service provision [service mapping], and duplication of efforts at IDP sites
- Report directly back to CCCM TL on changes to the camp environment including but not limited to security, standards, needs/gaps, influxes, departures, etc.
- Ensure timely and adequate registration of IDPs in camp, including identification of persons with specific needs in coordination with protection partners.
- Design assessments and surveys used to capture pertinent needs of camp residents
- Monitor status of population and highlighting trends with camp management team
- Ensuring that the CRM mechanism/ZITE manager integrates different ways of collecting complaints and feedbacks, not only through desk, but also through formal and informal meetings with the community leaders, outreach activities etc.
- Develop content for and Conduct communication with communities (CwC)/outreach activities, including information sessions, mass information campaign, Focus Groups Discussion, household level outreach etc., in cooperation with partners, CCCM team and community members
- Update public information boards with site management and partner information. Ensure that the information on the boards are accessible to everybody, include not literate population
- Build and maintain mutually respectful relationships with Camp Management, service providers, local authorities, IDP community members and host community members, in order to ensure smooth communication, activity implementation, and community outreach
- Support other teams in conducting multi-sectorial assessments of IDP needs
- Support in establishing and training representative and inclusive community committees at sites
- Ensure CCCM programming is community-led and incorporates genuine community feedback and engagement throughout the project cycle
- Weekly monitoring of sites to identify needs, gaps in service provision, and duplication of efforts at IDP sites. Ensure regular service mappings for all sites is completed by CCCM field staff
- Oversee the implementation of the Community Feedback Mechanism (CFM) by the CCCM team in sites
- Participate in multi-sectorial assessments of IDP needs with other DRC teams
- Work closely with the Wash and Infrastructure and Protection team to provide inputs into the development of site plans
- Perform any other duties assigned by the CCCM Coordinator in order to advance DRC’s interventions
- Ensure that referral pathways are functional across DRC managed sites/areas
- Jointly with the protection team take lead to initiate safety audit across the IDP sites
- Support in conducting intention surveys and headcounts as applicable
Site Management Coordination and Representation:
- Liaise with local authorities, camp committees, partners and other stakeholders in ensuring that activities and camp management exercise is aligned with needs in the camp.
- Liaising with all humanitarian partners and local authorities working in the sites for delivery monitoring and coordination of service delivery purposes and for developing of CwC/outreach activities content
- Promoting Partner`s attendance in community coordination meetings to promote accountability of all relevant stakeholders to affected population
- Monitoring of service provision by partners at site level in close cooperation with the communities, partners and stakeholders
- Timely reporting any gaps and/or duplication in service delivery and communities needs emerged during daily activities
- Timely reporting any risk of evictions identified daily activities to the line manager
- Build and maintain mutually respectful relationships with site management, service providers, local authorities, IDP community members as well as host community members
- Foster collaborative relationships with local authorities to facilitate implementation of activities
- Attend and facilitate meetings with stakeholders, such as local authorities, Clusters, NGOs, INGOs, UN and IDPs, including translation of meeting proceedings and provision of meeting minutes
Community participation and representation:
- Establish, support and aid in the design of site management committees, recognizing influence of ‘Camp Leaders’ in Somali context
- Support representative committees and community groups, ensuring Inclusion is main factor in composition and any community-based targeting
- Supporting and promoting participation of women, youth, people with specific needs and marginalized groups in camp governance mechanisms and CCCM Activities
Information Management:
- Establish, maintain, and actively utilize networks of key informants at IDP sites
- Ensure the timely registration of new IDPs, including identification of protection related needs
- Support in the drafting of weekly situation reports and provide other relevant information on site conditions and services
- Provide, document, and track timely referrals and service requests to key partners
- Update public information boards with site management and partner information. Ensure that the information on the boards are accessible to everybody, include non-literate populations.
Protection Mainstreaming:
- Considering gender, protection, and GBV concerns in all aspects of activities
- Promoting of and adhering to Prevention of Sexual Exploitation and Abuse policy and guidelines (for site residents, DRC staff, partner agencies, casual labors)
- Supporting and promoting participation of women, youth, people with specific needs and marginalized groups in camp governance mechanisms and CCCM Activities
- Referring to and following up with protection partners on identification and addressing of cases of vulnerability within the camp
- Coordinating assistance to vulnerable individuals at camp events with protection partners and other humanitarian agencies (like distribution, registration, etc.)
Experience, education and technical competencies: (include years of experience):
- Previous experience working of INGO/UN agency and in an emergency setting.
- Diploma / Bachelor degree desirable.
- Minimum . 2 years of experience in similar job or related Job
- Good computer skill especially in MS Word and MS Excel.
- English (Professional Working Proficiency)
- Somali [Desirable]
- Knowledge of MS Access desirable.
About you.
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer:
Contract length: 10 Months.
Band: (Non-management -H2)
Designation of Duty Station: Baidoa Somalia
Start date: June 2023.
The position is open to Internal candidates only.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: 16th May 2023.
For further information about the Danish Refugee Council, please consult our website drc.ngo.
