Centre Manager – Kismayo 32 views

1. Lead Centre Operation and Promote Accountability:

• Oversee the day-to-day operation of the Rehabilitation Centre including security, staff performance, services, and goods delivery, as well as other administrative functions related to the running of the Centre.
• In coordination with the Field Coordinator CTG CON – A (L2) and Project and M&E officer (NOA), provide procurement and financial oversight of all purchase requests, disbursements and other administrative undertakings of the Centre through the Joint Payment System established between our client and the Government of Somalia.
• Ensure the integrity of the programme, and closely work with government counterparts, namely, DRP Regional and National focal points to address improve implementation and find solutions for the outstanding and pending activities.

2. Build Teamwork and Ensure Service Delivery to Beneficiaries:

• Supervise the technical team leads (2), nurses, night/weekend assistants, childcare assistants, and other staff from service providers, including cleaners and cooks.
• Actively build teamwork with/within the Centre education, case management, and livelihood teams, help the Programme meet the needs of the rehabilitation clients, on average 80 – 100 per centre, in a timely manner.   

3. Support External Coordination:

• Support the Project and M&E officer (NOA) and Field Coordinator CTG CON – A (L2) in external coordination meetings with vendors, service providers, implementing partners (civil society organizations), and government counterparts.
• Perform any other duties assigned by Field Coordinator CTG CON – A (L2).

• Under the overall supervision of the Field Coordinator, the Centre Manager will oversee the work of center staff and provide day-to-day guidance.

Competencies:

The incumbent is expected to demonstrate the following values and competencies:

• VALUES – All client’s staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

• Integrity and transparency: Maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

• Courage: Demonstrates willingness to take a stand on issues of importance.

• Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.

CORE COMPETENCIES – Behavioral indicators – Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.

• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.
  

 If direct reports (10th row above) for PAS is greater than zero, then the managerial competencies below are inserted

MANAGERIAL COMPETENCIES – Behavioral indicators – Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.

• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.

• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.

• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.

• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Competencies and respective levels should be drawn from the Competency Framework of the Organization.

• Ability to assess the needs of vulnerable populations, including women and children.
• Must be able to troubleshoot any unexpected challenges, including security risks and threats, in coordination with Field Coordinator
• Excellent organizational, analytical, oral, and written communications skills, with keen attention to detail, excellent interpersonal skills, and effective communication.
• Excellent time management skills and ability to multi-task
• Computer literate in MS office applications – Word, Excel, Outlook, and Database applications.