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Community-Based Protection Officer – Dhadhaab, Kenya 34 views

Dadaab, Kenya
time type
Full time
posted on
Posted 2 Days Ago
job requisition id

Hardship Level

E (most hardship)

Family Type

Non Family with Residential Location

Family Type

Non Family with Residential LocationDanger Pay

Residential location (if applicable)

Nairobi (CO), Kenya



Staff Member / Affiliate Type


Regular > Regular Assignment

Remote work accepted


Target Start Date


Job Posting End Date

December 15, 2022

Standard Job Description

Community-Based Protection Officer Organizational Setting and Work Relationships The Community-Based Protection Officer is a member of the Protection Team in a Regional Bureau or a Country Office and normally reports to the Senior Community-Based Protection Officer, the Senior Protection Officer, Head of Sub-Office or the Assistant Representative for protection. For a regional position, the incumbent may have direct supervisory responsibility for Protection and Community-Based Protection staff in the regional office, and a technical support role for Community-Based Protection staff in the region. For a country level position the incumbent may have direct supervisory responsibility for Community-based Protection staff and other protection staff in the operation. H/he supports the implementation of protection standards and provides advice on community-based protection to senior management and Country Operation(s) in close collaboration with the Division of International Protection (DIP). The incumbent is relied upon by senior management to support a coordinated approach in the implementation of UNHCR’s rights-based and community-based engagement with all persons of concern and contributes to the achievement of UNHCR’s commitments to accountability to affected people. S/he maintains close working relationships and supports Protection and Community-Based Protection staff in the field, who act as the critical interface between UNHCR and communities of concern, enabling them to provide the AGD-sensitive analysis of community risks and capacities that form the essential foundations of national and regional programmes. The incumbent maintains close working relations with sister UN entities, governmental entities, non-governmental organisations and academic institutions that can contribute to enhancing protection and achieving solutions through people centred, community-based and gender responsive approaches. The incumbent provides guidance to country operations to strengthen their coordination and advocacy on community-based approaches to protection with governments, partners and other key stakeholders. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity. Duties – Assist in the development, implementation and monitoring of a community-based protection strategy reflecting the organization’s global, regional and country level protection priorities, and ensuring systematic application of participatory, rights- , community-based, and gender responsive approaches in protection and solutions planning, programming and strategies. – Support compliance with UNHCR Age, Gender and Diversity Policy, including ensuring AGD inclusive programming, advocating for gender equality and strengthening accountability to affected populations (AAP). – Assist with the implementation and integration of community-based corporate policies in multi-year and multi-partner protection and solutions strategies and operations plans. – Support the systematic application of participatory, community, rights based, and gender responsive protection approaches throughout the phases of the operations management cycle and across the work of the organisation and implement community-based GBV prevention and response as well as community-based child protection programmes. – Contribute to the appropriate adaptations of programmes as a result of the analysis of feedback received from persons of concern, as well as other political, social, economic and cultural developments that impact the protection environment. – Participate in country level planning exercises and advocates for the mobilization and (re)allocation of funds to the implementation of community-based and gender responsive approaches across programmes and sectors in line with regional and country community-based protection strategies. – Support the establishment and management of a feedback and response system (including on PSEA) and participate in the analysis of feedback gathered through formal and informal feedback and response systems. – Support capacity development through training and coaching of staff in the domain of AGD, Accountability to Affected People (AAP), CBP, Gender Equality, Youth, Disability and inclusion of other Diversity elements, and mainstreaming of the CBP approach in other sectors. – Provide technical guidance and support to ensure data relevant to assess and monitor progress on the implementation and impact of community-based and age, gender and diversity approaches is collected and AGD-sensitive analysis of community risks and capacities is undertaken. – Support the consolidation of reporting on community-based protection and contributes to reporting on the protection of different AGD groups, including identification of trends and collection and dissemination of good practices. – Contribute to the development of partnerships with a variety of stakeholders including government institutions, UN, civil society actors, and the private sector inclusive of youth, disability, LGBTI, women rights stakeholders and other diverse groups; for the purpose of advocating for community-based approaches for the protection of displaced persons, including implementation of Outreach and communication with diverse groups. – For functions at a regional level, support harmonization of CBP strategies in the region and their alignment with global policies, identifies and disseminates good practices, supports exchange of expertise in the region and provides a regional level analysis of trends as well as aggregated reporting on implementation of Community-based and AGD approaches. – Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree Field(s) of Education Community Development; Human Rights; Cultural Studies; Social Science; Anthropology; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Not specified. Relevant Job Experience Essential 2-3 years experience of working in the field with direct engagement with persons of concern. Demonstrated expertise in field protection, community development, social surveys/ assessment, counselling, or related areas Desirable Very good understanding of displacement and protection issues, particularly GBV prevention and response, child protection, education, gender equality, and the application of the age, gender and diversity approach. Completion of UNHCR learning programmes or specific training relevant to functions of position such as: PLP (Protection Learning Programme), OMLP (Operations Management Learning Programme), MMLP (Middle Management Learning Programme), CBPLP (Community-based Protection Learning Programme), CBP e-Learning, and Gender Equality e-learning. Experience in project management, and strategy development and implementation. Functional Skills PR-Age, Gender and Diversity (AGD) PR-Protection-related guidelines, standards and indicators TR-Training – Virtual and face to face MG-Team building (development/facilitation) PR-Community-based Protection – Planning, implementing and analysing surveys/assessments PR-Community-based Protection – Coordination and project management PR-Community-based Protection – Principles and methodologies PR-Community-based Protection – Community engagement and capacity building PR-Accountability to Affected People – Principles and Framework (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Required languages (expected Overall ability is at least B2 level):

Desired languages

Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

Nature of Position:


The UNHCR Dadaab Operation provides protection and assistance to approx. 240,595 refugees, in Fafi and Dadaab Sub-Counties of Garissa County, located in the remote North Eastern Region of Kenya bordering Somalia. The UNHCR Dadaab Operation comprises a camp complex of three refugee camps namely: Hagadera (83,940), Ifo (64,159), and Dagahaley (68,783). The profile of the registered refugee population is 96.2% Somali, 3.2% Ethiopian and the rest other nationalities. Female persons of concern represent 51% of the total population; and 58% of the population are children. The individual refugee status determination is undertaken for all applicants for asylum. The protection environment in Garissa County is characterized by a significant level of insecurity. As a result, humanitarian space is constrained, and UNHCR ‘s work is governed by stringent staff safety and security requirements. Most refugees arrived in Kenya in early 1990s due to civil war in Somalia and have since been living in the camps in a protracted situation with limited prospects for durable solutions. In addition to care and maintenance with water, shelter, healthcare, nutrition, hygiene, and food assistance through WFP, UNHCR provides protection services of legal assistance, RSD, detention monitoring, protection against SGBV, civil documentation, birth registration, education and assistance and facilitation to voluntary repatriation. The operation is also working with Garissa County government to empower refugees through facilitating access to and enjoyment of social and economic rights. In order to fulfil these responsibilities, the Protection Officer (Community Based) should possess diverse field experience working in a complex operation with a range of actors; knowledge and skills in International Development or related field with good knowledge of International Refugee Law; and experience of working with communities. The incumbent is expected to have proven knowledge and skills in Law, International Law and Social Sciences experience in UNHCR humanitarian operations in the field, ability to perform well under stressful conditions both in work and security related situations. High level knowledge of community communication and engagement approaches as well as good understanding of and competencies in forced displacement and protection, particularly SGBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.

Living and Working Conditions:

The town of Dadaab is in the North Eastern Province of Kenya. It is in a semi-arid area and is mostly dry plus hot all year round. Due to the isolation of the duty station and ongoing security concerns, the duty station is categorized as hardship category `E and substantial security level. The UN compound is surrounded by the Hesco fences and there is curfew in place from 6pm to 6am, when the external gate is closed. All movement outside the UN compound to and within the camps requires armed police escort. International staff has one-week R&R break (Rest and Recreation) after every 6 weeks in the operational area. There are limited banking facilities at Dadaab with only one bank in which staff may open a bank account and withdraw cash with certain debit/credit cards. Internet and communications networks are available at the compound. Remoteness, isolation and lack of entertainment in social life are the factors to be also considered prior to applying. Dadaab is a security level 4 duty station. Staff movements in the Dadaab Operation are restricted and all staff are obliged to adhere to security advisories. Staying in the office compound is regulated by a curfew in effect during the night and the requirement to answer daily radio checks. Field travel is subjected to the use of armored vehicles and police escorts. Candidates from certain nationalities may face additional constraints regarding their movements in the field/camps, which may affect the quality of their delivery. It would be advisable to check with this office prior to applying. The UNHCR Dadaab operation functions in a complex, often politicized environment and in a highly volatile situation. The main objective of the operation is Assistance and Protection of refugees. UNHCR Dadaab is working in close collaboration with other humanitarian actors, such as UN Agencies, NGOs, authorities and different groups of persons of concern.Additional Qualifications



BA: Anthropology (Required), BA: Cultural Studies (Required), BA: Human Rights (Required), BA: International Development (Required), BA: International Law (Required), BA: International Social Work (Required), BA: Political Science (Required), BA: Social Science (Required)Certifications

Work Experience

Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: RefugeesCompetencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Managing performance, Managing resource, Organizational awareness, Political awareness, Stakeholder management, Teamwork & collaboration

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Bi-annual Compendium 2022 Part B – November 2022

Functional clearance

This position doesn’t require a functional clearance

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