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Program Manager – Mogadisho 42 views


Job Title: SHARPEN 3 Program Manager II

Department: SHARPEN 3 Project

Grade: 10

Reports to: Emergency Coordinator

Based in: Mogadishu, Somalia

About Catholic Relief Services

Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 100 countries around the world. CRS carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Through its programs, CRS assists poor and vulnerable persons based on need, and, regardless of creed, ethnicity, or nationality. It works through local church and non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates.


CRS has a long history of supporting local civil-society organizations in Somalia and has implemented development and emergency programming in multiple sectors, primarily supported by the United States Agency for International Development. CRS’ work in Somalia is currently focused in South Central Somalia, supporting integrated health, nutrition, protection and WASH interventions for IDPs and other vulnerable populations.


Job Summary:

Based in Mogadishu, Somalia, the Program Manager II will oversee, manage, and provide strategic and technical direction toward the development and implementation of the SHARPEN III emergency response project ensuring effective systems and processes are in place that support high-quality programming that advances Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. Your leadership, management, and skillset in emergency and development programming will ensure the delivery of high-quality emergency programming that applies best practices and constantly works towards improving the impact of its benefits to those we serve. As the urgent and lifesaving needs of Somalis continue to grow, the SHARPEN III program manager II will also support with the vision and strategic direction of the project to provide services at scale.


Roles and Key Responsibilities

  • Provide leadership, strategic direction, guidance, and technical oversight for SHARPEN III throughout the project cycle to ensure project design, start-up, implementation and close-out are in-line with CRS quality principles and standards, donor guidelines, and industry best practices.
  • Effectively manage talent for SHARPEN III and supervise. Manage team dynamics and staff wellbeing. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
  • Champion learning with project staff and partner teams. Analyze and evaluate project performance data following MEAL policy. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.
  • Cultivate strong relationships with consortium partner organizations in-line with CRS partnership principles, including the development and management of strategic project partner meetings. Such relationships will allow CRS to leverage past investments in partnership capacity strengthening to improve program quality and beneficiary service delivery.
  • Facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Promote the application of learning to improve program quality and to strengthen agency influence among external stakeholders. Ensure integration of innovations and best practices.
  • Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the CP portfolio in line with agency, regional, and CP strategic priorities. Serve as the technical lead and technical writer to ensure quality proposals per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
  • Oversee technical assistance and capacity strengthening activities for staff and partner organizations to enhance program quality and impact.
  • Oversee the identification, assessment and strengthening of partnerships relevant to SHARPEN III and the appropriate application of partnership concepts, tools and approaches.
  • Oversee timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.


Knowledge, Skills & Abilities:

  • Observation, active listening, and analysis skills with ability to make sound judgment
  • Good relationship management skills and the ability to work closely with local partners and community members
  • Honesty and integrity in work and communication
  • Presentation, facilitation, training, and mentoring skills
  • Attention to details, accuracy and timeliness in executing assigned responsibilities
  • Strong critical thinking and creative problem-solving skills
  • Proactive, results-oriented and service-oriented.
  • Demonstrated commitment to respect, equity, diversity, and inclusion including gender equality.

Required/Desired Foreign Language: English. The ability to speak Somali is a plus, but not required.

Travel Required: 40% to project sites outside Mogadishu (currently Cadaado, Baidoa, Luuq, Dollow, Belet Hawa, Garbahaarey), if security allows; some travel to Nairobi

Key working relationships

Supervisory:  Protection PM1, SHARPEN PM1, Health & Nutrition PM 1, WASH Sr. Project Officer

Internal: Somalia Country Manager; Emergency Coordinator; Project Managers; project MEAL staff.

External: Partner Staff, USAID/BHA Donors, Cluster and NGO Consortium Contacts, Community Members.


Typical Background, Experience & Requirements

Basic Qualifications:

  • Master’s Degree in International Development, International Relations or in a field related to WASH, Protection, Health, or Nutrition required. Additional experience may substitute for some education.
  • Minimum of 5 years’ experience in relevant field-based project management experience required, with preferably at least 2-3 years working in the area of emergency response,
  • Experience in managing moderately complex projects preferably with an international NGO.

Preferred Qualifications:

  • Good experience in project grants management, including project design, preferably for grants from multiple public donors, including USAID.
  • Demonstrated ability to write high quality technical proposals.
  • Experience engaging with partner organizations
  • MEAL skills and experience required.
  • Staff management experience and abilities that are conducive to a learning environment.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Agency REDI Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Personal Accountability
  • Acts with Integrity
  • Builds and Maintains Trust
  • Collaborates with Others
  • Open to Learn
  • Strategic Mindset
  • Develops and Recognizes Others
  • Leads Change

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

What we offer:

CRS offers a comprehensive benefits package and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS Somalia strives to be a place where a diverse mix of talented people want to come and work, stay, and do their best.

CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

CRS is an Equal Opportunity Employer.

CRS provides equal employment opportunity to all qualified employees and applicants for employment and does not discriminate based on race, color, religion, ancestry or national origin, sex, age, marital status, physical or mental disability or handicap, medical condition and any other status protected by law. As an equal opportunity employer, CRS will recruit, hire, train and promote persons solely on their qualifications and abilities. CRS’ emphasis on family values supports benefits, including maternity and paternity leave, policies that promote exclusive breastfeeding, the availability of a baby room at the office, and flexible working hours where possible. Women are highly encouraged to apply.

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