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Programme Officer – Hargeisa 25 views

Job Expired
Closing date: Wednesday, 19 April 2023

Hardship Level: E (most hardship)

Family Type: Non Family with Residential Location

Family Type: Non Family with Residential Location

Residential location (if applicable): Nairobi (CO), Kenya

Grade: PR3

Staff Member / Affiliate Type: Professional

Reason: Regular > Regular Assignment

Remote work accepted: No

Target Start Date: 2023-03-24

Job Posting End Date: April 20, 2023

Standard Job Description: Programme Officer

Organizational Setting and Work Relationships

The Programme Officer may be based in HQ, field/regional bureau, typically reporting to and be guided by the Senior Program officer and may supervise a small team of local and international staff. He/she may refer to UNHCR’s Programme Manual (Chapter IV), UNHCR’s corporate and regional strategic priorities, operation plans and other relevant institutional rules and regulations for further guidance.

The Programme Officer will provide programmatic guidance and support with regard to the implementation of protection and solutions strategies within available resources. S/he will coordinate with the other sections/units to ensure harmonized programmatic approaches at all levels and throughout the UNHCR Operations Management Cycle. S/he will work in line with the overall UNHCR directions which crucially require working with partners, including with persons of concern, governmental institutions and the private sector, ensuring that programme management is approached as per UNHCR’s Strategic Directions, Global Strategic Priorities (GSPs), Global Compact for Refugees (GCR), corporate positions on SDGs.

The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.


    •  Support in assessing and analysing the needs of persons of concern in a participatory manner, using an Age, Gender and Diversity (AGD) perspective as basis for planning.
    •  Provide support on programmatic aspects of developing multi-year protection and solutions strategies and annual plans with corresponding priorities taking into account corporate priorities.
    •  Support Results Based Management and programme capacity in light of evolving requirements, programming approaches and gaps.
    •  Support the planning process in compliance with planning parameters outlined in the Programme Manual and the planning instructions.
    •  Review and analyse plans, mid-year and year-end reports of UNHCR office(s), ensuring quality assurance and compliance with established policies, guidelines, procedures and standards.
    •  Support in the provision of overall direction to broaden partnerships with key stakeholders in order to maximize the protection and solutions response for persons of concern.
    •  Provide support to ensure a consistent application of the framework for implementing with partners, including the effective implementation of the policy on selection and retention of partners, management of partnership agreements, risk-based project performance monitoring, and risk-based project audits, among others.
    •  Contribute to ensure consistent and coherent monitoring approaches, tools and systems in line with global standards and polices.
    •  Actively contribute to UNHCRs programming of community of practice and continuously contributing to improvements of programming tools and processes.
    •  Identify potential gaps and problems and in cooperation with other relevant sections recommend appropriate solutions to ensure the efficient implementation of programme activities.
  •  Oversee a timely and effective follow-up of internal and external audits observations and recommendations that relate to programmatic issues.
  •  Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree.

Field(s) of Education

Economics Business Administration Social Sciences

or other relevant field.


Demonstrated experience in programme management including familiarization with the OMC and sound knowledge Results Based-Management. Demonstrated experience in field operations, sound knowledge on the centrality of protection in programming, Joint Needs Assessments and the principles of targeting.


Demonstrated experience in coordination within an inter-agency context and other actors, in a refugee or humanitarian context. Sound experience in program management training and capacity building activities.

Functional Skills

PG-Programme Management (programme cycles and reporting standards)

PG-Results-Based Management

PG-UNHCR’s Programmes

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile: Prior knowledge working in a context of CBI for livelihood in refugee and IDP setting is essential. The desirable candidate should have prior experience working with diverse humanitarian, developmental and governmental institutions. In addition to Programme management knowledge and skills, candidates with additional training in livelihood, cash-based interventions and micro-finance management will be preferred.

Required languages (expected Overall ability is at least B2 level):: ,

Desired languages: ,

Operational contextOccupational Safety and Health Considerations:: To view occupational safety and health considerations for this duty station, please visit this link:

Nature of Position:: The Programme Officer is the Head of the Admin/Programme Unit reporting to the Head of Sub-Office, while maintaining functional linkages with the Senior Programme Officer and the Senior Admin/Finance Officer at the Representation Office. The incumbent has direct supervisory responsibility for programme and admin/finance staff which includes programme unit, admin/finance, livelihood and ICT. S/he may receive indirect guidance from other sections and units relevant to the country programme(s). UNHCR Manual, programme and financial objectives, Operations Plans, UN and UNHCR financial/budgetary rules and regulations will guide the work of the Programme Officer. S/he is also expected to stay abreast of the challenges posed to the region by the political context, the UN and humanitarian reform and institutional developments. The incumbent is required to have strong knowledge of programme management as well as exposure to admin/finance function. Experience in managing Programme/Admin in field Offices is required. S/he will supervise, coach and guide both international and national staff under her/his supervision. External contacts are predominantly with person on subject matters of importance to Organization ‘s admin/programme (e.g. counterparts in other organizations or at working level in national Governments). In addition, S/he will coordinate the IDP cluster of Shelter/NFI. The incumbent from time to time will also be placed as officer-in-charge in absence of the Head of Office.

Living and Working Conditions:: Hargeisa/Somaliland is a non-family duty station and the incumbent will be subject to the overall direction and guidance of the UN Designated Official (DO) for security and will be incorporated into all applicable security protocols and will be required to strictly adhere to the guidelines, security plans and other directives issued by the DO. While in Somaliland, the incumbent will be accommodated at an accommodation that has been cleared by UNDSS. The incumbent will be living in one of the villas (one bed room apartments) located next to Ambassador Hotel compound (near Hargeisa airport). The villa has one bedroom, one bathroom, kitchen, living room with a dining area. Cleaning and laundry services are available whenever desired. Candidates with conditions requiring special attention, regular treatment or medical supervision should be appropriately advised. The hospitals which have better facilities in Hargeisa and recognized by UN Dispensary are: Gargaar Hospital, Edna Adan Hospital, Hargeisa Group Hospital, Canadian Hospital and International Hospital. All these hospitals are in Hargeisa. The major telecommunication companies in Hargeisa are TELESOM and SOMTEL. In Hargeisa, the major banks which international staff can use Dahabshil Bank and AMAL Express. There are ATMs operating at the Ambassador Hotel.

Additional Qualifications: Skills

FI-Financial Accounting – Modified cash-based accounting as per international standards, PG-Programme Management (programme cycles and reporting standards)Education

BA: Business Administration (Required), BA: Economics (Required), BA: Social Science (Required)Certifications

HCR Learning Program – UNHCRWork Experience

Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned IDPs, Working with Persons of Concern: Returned RefugeesCompetencies: Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Managing resource, Negotiation & conflict resolution, Organizational awareness, Teamwork & collaboration

UNHCR Salary Calculator:

Compendium: March 2023 Compendium – Part B

Additional InformationFunctional clearance: This position doesn’t require a functional clearance

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